Frequently Asked Questions
- What does “Temporarily out of stock” mean?
- How long does delivery take?
- How are payments by bank transfer handled?
- I can no longer find a product that I had seen previously in your store!
- How can I get an invoice?
- How often is the DONNA ANNA online store updated?
- Can I send a gift to someone through the DONNA ANNA site?
- Why am I allowed to choose a quantity of only 1 to 9 pieces for a given item?
- What is the procedure for making a claim?
- Is your online store secure?
- How are shipping costs calculated?
- What if item availability isn’t indicated?

